Privacy Policy

Please read this policy statement carefully. By accessing this website, uploading, viewing or obtaining information from this website, or using the services, you, as a user, confirm that you have read, understood and agreed to the terms set forth in this policy.

1. Service Commitment

In order to protect the privacy rights of individuals regarding their personal data, Vermore Diamond ensures that its policies and practices regarding the collection, use, retention, transfer and access of personal data comply with the provisions of the Personal Data (Privacy) Ordinance (Chapter 486) of the Laws of Hong Kong.

Your personal information held by Vermore Diamond Limited (Vermore Diamond) will be protected by the terms of this Privacy Policy and the vermorediamond.com Terms of Use.

2. Collection of Personally Identifiable Information

Unless otherwise specified by Vermore Diamond, you can browse this website without disclosing your identity or any personal information about yourself (including but not limited to your name, gender, age, birthday, anniversary date, telephone number, email address, credit card information, education level, occupation, etc.) to us.

3. Cookies, domain names, servers, web beacons, IP addresses (non-personal information)

In order to provide you with a convenient and tailored experience when using this website and its services, Vermore Diamond may collect and store information such as domain names, server addresses, and "cookies." Except as otherwise provided below, Vermore Diamond will not disclose such information to any unauthorized persons.

- disclose and/or transfer to Vermore Diamond’s directors, officers, employees, representatives or agents on a “need to know” basis for such purposes and such persons shall be subject to the confidentiality obligations set out in this Policy; and

- Disclosure and/or transfer to any competent authority in Hong Kong or other jurisdictions in order to comply with applicable laws and regulations, including but not limited to court orders and other court processes.

When you visit this website, Vermore Diamond may collect your IP address and use cookies and web beacons for the following purposes: to help troubleshoot server problems; to manage and fine-tune the operation of this website; to deliver advertisements; to improve and measure usability; to track visits from our contacts and partners, and the performance and effectiveness of this website; to enhance and measure the effectiveness of our marketing programs; to understand how customers use our website; to estimate the size of our audience; to offer co-branded services; and to personalize the user's shopping experience.

If you do not wish to accept Cookies, you can modify the relevant Internet options or browsing options of your computer system, but you may not be able to use or activate certain features of this website.

4. Types of Personally Identifiable Information Collected

In order for you to enjoy Vermore Diamond's services, you may be asked from time to time to provide personally identifiable information ("Personal Data"), including but not limited to your name, gender, age, birthday, anniversary date, telephone number, email address, credit card information, education level, occupation, etc. For details on the specific uses of your Personal Data, please refer to the Company's Statement on Personal Data Collection in paragraph 6 below, including the use of Personal Data for direct marketing purposes.

5. Security

Vermore Diamond is committed to protecting the personally identifiable information you share with us. The personal information you provide to us will be securely stored and will only be accessible to authorized personnel when Vermore Diamond deems it reasonably necessary. Although we strive to protect your personal information once we receive it, no data transmission over the Internet or any other public network can be guaranteed to be 100% secure. Therefore, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

6. Personal Information Collection Statement (“This Statement”)

6.1 As a customer of Vermore Diamond, you may be required to provide your personal data to the Company when you enquire about and/or order services and/or products (“Services”) from the Company, and/or win prizes from events organized by the Company and/or express interest in promotional activities. If such personal data is incomplete or incorrect, the Company may not be able to provide you with the Services.

6.2 The Company will always keep your personal data confidential. The Company's policies and practices regarding the collection, use, storage, disclosure, transfer, confidentiality and access of personal data comply with the laws of Hong Kong and are set out in this Statement.

6.3 You agree that the personal data you provide to the Company may be used and stored by the Company for the following purposes and other purposes that you and the Company may agree on or that may be required by law from time to time: (Your IP address may also be used together with your personal data)

a. Provide relevant services;

b. answer your inquiries, respond to your requests or confirm your orders;

c. Understand our customers’ demographics, preferences, interests and behaviors;

d. To sort and analyze data to improve our website, services, product selection, marketing and promotional strategies, and overall customer experience;

e. Send you periodic information: including information about the products, services, promotions or websites of the Company, its affiliates or business partners;

f. To prevent or detect crime; investigate complaints, suspected suspicious transactions and develop service improvement measures;

g. Disclosure in accordance with the law. If you do not provide your personal data as requested, Vermore Diamond may be unable to provide the service or any part thereof.

If Vermore Diamond intends to use any personal data for any purpose other than those stated above, Vermore Diamond will notify you and obtain your prior consent.

6.4 The Company may disclose and transfer (whether in Hong Kong or overseas) the right of the Company to use, hold, process or retain your Personal Data for the purposes set out in 6.3 above to agents, contractors and any actual or proposed transferees of the Company in the event of a merger or transfer (whether of assets or equity) who are under a duty of confidentiality to the Company in order to provide management, data analysis, marketing and research, professional services or other similar services to the Company.

6.5 You have the right to:

a. Check whether the Company holds any of your personal data;

b. access your personal data held by the Company;

c. Request the Company to correct any inaccurate personal data;

d. ascertain the Company’s policies and practices (from time to time) in relation to personal data and the categories of personal data held by the Company;

e. Request at any time to stop receiving direct marketing materials from us.

6.6 In accordance with relevant regulations, the Company has the right to charge a reasonable fee for processing requests for access to personal data.

6.7 These Terms do not limit your rights under the Ordinance.

7. Links to Third-Party Websites

Our website may provide links to other third-party websites that are not under our control and are not covered by this Privacy Policy. We recommend that you review the privacy policies posted on those (and all) websites.

8. Updates and Modifications to the Privacy Policy

Vermore Diamond reserves the right to amend this Policy from time to time. Any changes to this Policy will be effective upon posting the revised Policy on this Website. Your continued use of this Website and Services after the posting of the revised Policy will be deemed your consent to such changes.