Permanent maintenance
/
Purchase Process
+
=
Laboratory-grown diamonds
+
Favorite inlay style
=
Your exclusive diamond jewelry
Method 1: Order directly online
1) Selecting a lab-grown diamond
- It is recommended to visit this website first to learn more about laboratory-grown diamonds
- Search for lab-grown diamonds and add your favorite diamonds to your shopping cart
2) Mounting service (if necessary)
- Select a ring, earring or pendant setting and add it to your shopping cart
- Each setting style must be purchased with diamonds, otherwise the order will be cancelled
3) Complete the transaction by paying online
- Go to the shopping cart to fill in your personal information and complete the order process by credit card/bank transfer/FPS payment
- The customer will receive a confirmation email and we will contact the customer within 24 hours after receiving the payment to verify the order information to ensure the order is successful
- Orders for diamonds only will arrive within 2 weeks. Orders with custom settings will take 4-5 weeks.
- Free shipping to Hong Kong and Macau. Customers will receive a shipping email notification. Customers can also choose to pick up the item in-store.
- Please contact us if you wish to ship to overseas locations or for expedited orders
Method 2: Make an appointment to visit the store for consultation and purchase
1) Make an appointment to visit the store
- If you would like a free professional consultation first, please make an appointment directly at the store
- Most of our staff are GIA certified and can answer your questions about lab-grown diamonds or natural diamonds
2) Mounting service (if necessary)
- Samples of rings, earrings or pendants are available for trial in-store
- A 50% deposit of the total order must be paid before setting
- If the diamonds and the setting are in stock, it will take only 2 working days to complete. If the diamonds and the setting are in stock, it may take 4-8 weeks (depending on the style).
3) Complete the transaction
- After the order is completed, the customer must pay the balance and pick up the goods within three months
- Payment method:
(i) Cash, FPS, Bank Transfer, EPS (enjoy 2% discount)
(ii) Visa/Master/AE/UnionPay credit card (no handling fee)
(iii) Standard Chartered/AE credit card interest-free instalment plan (12-month instalment plus 3% and 2% handling fees)
(iv) Customers apply for credit card installment plan by themselves
- Diamonds or all finished products can be picked up in-store or sent by courier



