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International Ordering Process

International Ordering Process

A Dazzling Promise Across Borders: Vermore Diamond International Delivery Guide

Every Vermore Diamond lab-grown diamond symbolizes eternity. No matter where you are, we are committed to safely, accurately, and elegantly delivering this ultimate brilliance from Hong Kong into your hands.

Crafted with Care, Delivered with Grace
The creation of jewelry requires time and refinement. While ensuring quality, we provide you with the clearest estimated timeline:
1. Production Time (before shipment)
· In-stock jewelry: Shipped quickly within 2-4 business days after order confirmation.
· Loose diamond preparation: Lab-grown diamonds take approximately 3 weeks.
· Customization: Existing designs approximately 4-5 weeks; personalized designs (Customization) approximately 6-8 weeks.
2. Delivery Efficiency (after shipment)
· Local Hong Kong: SF Express, approximately 2 business days.
· Global Shipping: FedEx/UPS professional logistics | approximately 3-10 business days.
Global Delivery Map and Tax Rate Reference
We have established a comprehensive logistics chain for many regions worldwide. If your location is not listed below, please contact our specialist for arrangements.

Professional Advice: As Hong Kong is a world-renowned tax-free port, we sincerely recommend overseas customers to pick up their jewelry at our Hong Kong store. Not only can you experience the charm of the jewelry firsthand, but you can also enjoy 0% sales tax, allowing you to upgrade to a higher-grade diamond with the saved tax.

Quick Reference Table for Regional Tax Rates and Times

Triple Security Guarantee, Safeguarding Your Surprise

1. 100% Full Insurance:
All cross-border packages are fully insured by Vermore Diamond. Any potential risks are borne by us until the jewelry reaches you, ensuring your investment is foolproof.

2. Discreet and Exquisite Packaging:
We use professional cushioning protection and a discreet outer box design to ensure the safe delivery of your jewelry while preserving the mystery and surprise for the moment of gifting.

3. Real-time Tracking:
After shipment, you will receive a dedicated tracking number to stay updated on the latest location of your dazzling journey.

Gentle Reminder

· Tax Burden: Excluding defective product exchanges, import duties and customs clearance fees levied by the destination country must be borne by the customer.

· Force Majeure: Actual arrival times may be affected by customs clearance speed, local policies, or weather conditions in various countries. Thank you for your patient understanding.

Are you planning a gift for overseas delivery?

If you have any questions about shipping costs or taxes for specific countries, please feel free to contact Vermore Diamond's online jewelry consultants, and let us safeguard your sparkling plans.

Region Estimated delivery Estimated Duty Estimated Tax (VAT/GST)
Hong Kong and Macao regions 2-4 days 0% 0%
Taiwan/Singapore 3-6 days 0% 9% - 11%
Japan and Korea region 3-6 days 5%-8% 10%
Singapore, Malaysia, Thailand, and Vietnam 3-6 days 10% -20% 10%-12%
UK/Europe 5-8 days 2.5% 19% to 22%
North America/Oceania 3-10 days 5% - 6.5% 5%-15%
Middle East 5-8 days 0%-5% 5%-17%

III. Triple Security, Protecting Your Surprise

1. 100% Full Insurance:
All cross-border parcels are fully insured by Vermore Diamond. Any potential risks are borne by us until the jewelry reaches your hands, ensuring your investment is completely secure.

2. Discreet and Exquisite Packaging:
We use professional cushioning protection and a discreet outer box design, which not only protects the jewelry during its safe delivery but also preserves the full sense of mystery and surprise for the moment of gifting.

3. Real-time Tracking:
After dispatch, you will receive a dedicated tracking number to stay updated on the latest location of your brilliant journey.

Kind Reminder

·Tax Burden: Except for exchanges due to defects, import duties and customs clearance fees levied by the destination country
must be borne by the customer.

·Force Majeure: Actual delivery time may be affected by customs clearance speed, local policies, or weather conditions in various countries. Thank you for your patient understanding.

Are you planning a gift to be sent overseas?

If you have any questions about shipping costs or taxes for a specific country, please feel free to contact Vermore Diamond's online jewelry consultants, and let us escort your brilliant plan.